
The Intertwined Roles of IT Service Management and IT Operations Management in Achieving CIO Objectives
This article discusses the critical interplay between IT Service Management (ITSM) and IT Operations Management (ITOM) in modern IT. It defines each discipline, explores their relationship, and analyzes their strategic importance for CIOs and overall business success. The article also examines technology platforms used for ITSM and ITOM, challenges in implementation, roles and responsibilities, benefits, and current trends shaping their future.
Strategic Cybersecurity in an Era of Resource Realignment: Managing Security Debt and Optimizing Investments
This article discusses how organizations can strategically manage cybersecurity with limited resources. It introduces the concept of "security debt," the accumulated risk from deferred security investments, and emphasizes the importance of risk-based prioritization, automation, and strategic partnerships. The article advocates for quantifying cybersecurity risk in financial terms to better communicate with leadership and justify resource allocation. It also stresses the need for clear communication, tool rationalization, and aligning security efforts with industry frameworks to achieve cyber resilience.